My learning journey: CDO summit

Takeaways from the Chief Data Officer conference (London, Feb. 2017)

Image for post
Image for post
Image Credit: hanss/Shutterstock

In that sense, a CDO is the guy in charge of ‘democratizing data’ within the company.

Image for post
Image for post
A slide taken from one of the speakers illustrating business drivers and capabilities and how they related to the CDO job.

“The difference between a CIO and CDO (apart from the words data and information…) is best described using the bucket and water analogy. The CIO is responsible for the bucket, ensuring that it is complete without any holes in it, the bucket is the right size with just a little bit of spare room but not too much and its all in a safe place.

The CDO is responsible for the liquid you put in the bucket, ensuring that it is the right liquid, the right amount and that’s not contaminated. The CDO is also responsible for what happens to the liquid, and making the clean vital liquid is available for the business to slake its thirst.” (Caroline Carruthers, Chief Data Officer Network Rail, and Peter Jackson, Head of Data Southern Water)

A CDO is then the end-to-end data workflow responsible.

Image for post
Image for post
Image Credit: stscheb/Shutterstock
Image for post
Image for post
Image Credit: istockphoto — Olivier Le Moal
Image for post
Image for post
Image Credit: Stock Asso/Shutterstock

‘Consumers are not going to understand every business model, or everything the government does. But there are mediators who need to know, like Parliament, journalists, and consumer groups” — Jeroen Terstegge

“I think you need to see the relationship with customers as a partnership. Partnership implies joint ownership of data, education, joint decision-making on what is being done with data” — Igor Ostrowski

“The regulator and the industry should talk more, and it’s also important to listen to users. We need to find the right balance between what users want and what public protection needs” — Ignacio Gonzales Royo

“Companies need to rebuild trust by redrawing lines. Showing customers the lines they will and won’t cross” — Gesa Diekman

“By definitions, regulators are not very innovative. That’s why we need to turn to companies to come up with innovative answers and solutions that provide meaningful user controls” — Henry Chang

Written by

Research Lead @Balderton. Formerly @Anthemis @UCLA. All opinions are my own.

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store